FAQs
Got questions? We've answered some general questions below.
Fundraising
However, if you’re planning something larger (e.g. external events, raffles, or partnerships), check with your manager and Pip at Diabetes Australia first. There are some legal requirements around some fundraising activities.
There are lots of simple and fun ways to get involved! Here are some popular ideas:
In-store ideas:
- Donation tins at the counter
- Blind date with a book
- Guessing competitions (e.g. guess the number of lollies in a jar)
- Baby photo voting/guessing competition
Team activities:
- Casual dress days or themed dress-up days
- Staff morning teas or bake sales
- Fitness challenges (steps, walking, cycling)
- Trivia Nights
Community engagement:
- Raffles with prize donations from local businesses
- Host a small event in-store (health day, BBQ, awareness day)
The key is to keep it simple, fun, and engaging for both your team and customers.
The charity partnership runs for 12 months from 1 July, so youhave plenty of time to fundraise.Â
To raise the most possible though, the earlier you get started and plan, the more successful you will be.
Funds raised support Diabetes Australia’s work, including:
- Supporting people living with diabetes
- Funding research into prevention and management
- Delivering education and awareness programs
- Advocating for better health outcomes
Your efforts make a real, tangible difference in communities across Australia.
Yes they can! Donations of $2 or more to Diabetes Australia are tax-deductible.
However, there are a few key points:
- Receipts can only be issued for voluntary donations, not for purchases (e.g. buying a fundraising item or raffle ticket).
- If a donor would like a receipt, ensure their full name, email and donation amount are recorded (if required through your process).
- Online donations made directly your store fundraising page will automatically generate a receipt.
If in doubt, direct donors to donate directly on your online fundraising page to ensure they receive an instant receipt to their email address.
Yes it will! Once you let Melita in head office know that you have raised money through fundraising activities, she will advise you on what to do with it.
She will then let Pip at Diabetes Australia know, who will then add it to your store's fundraising page. Â
it's a good idea to keep a record of all your fundraising income from your different activities so you know what is popular with your customers. Â
Getting Started
Please ensure you only use officially provided or approved assets and follow any brand guidelines shared with you.
Banking
What do we do with cash raised through fundraising activities?
Any cash you have through gold coin donations, sausage sizzles, raffles or other activities need to be processed through the donations button on the POS system.Â
If you have any questions, contact Melita in head office for information on how to handle the fundraising money.
Keep a record of your fundraising amounts across your different activities so you know how much your store has raised.
Any cash you have raised through fundraising activities will be added to your store's fundraising page.
Store Fundraising Pages
How do I find my store fundraising page?
Your store is listed on this page Diabetes Australia : Store Listing
What if I forget my password?
Simply click on 'forgot password' to reset it.
If you need help, reach out to Pip at pbagnall@diabetesaustralia.com.au
How do I share the store's fundraising page?
Copy the link and then share it through your socials to encourage your wider community to donate.
If you would like help, please reach out to Pip in the Diabetes Australia fundraising team at fundraising@diabetesaustralia.com.au.
How do I download posters and resources?
When you log into your dashboard, you will be able to download your store poster. The poster will have a QR code that links directly to your team page, so customers can scan that and donate directly to your store.
You will also find a range of other assets that you can use to decorate your store and promote your fundraising.
General
For any questions about the campaign, speak with your:
- Store Manager or Internal campaign lead
They will be able to guide you or escalate any queries to the Diabetes Australia team if needed.
You can also reach out to Pip at Diabetes Australia with any questions or help with fundraising ideas etc at fundraising@diabetesaustralia.com.au
Thank you! 💙
Your enthusiasm, creativity, and commitment are what make this campaign successful. Every dollar raised helps improve the lives of Australians affected by diabetes. Thank you for being part of the impact.
Would like to know more?
Get in touch with Pip at Diabetes Australia on 1800 177 055 or at fundraising@diabetesaustralia.com.au
